Accounts & Finance System is down

Incident Report for JJCS Service Status Portal

Resolved

This incident has been resolved.

Posted Jun 19, 2025 - 10:42 UTC

Update

We are continuing to monitor for any further issues.

Posted Jun 12, 2025 - 20:01 UTC

Update

We are continuing to monitor for any further issues.

Posted Jun 12, 2025 - 17:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 12, 2025 - 17:42 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 12, 2025 - 16:54 UTC

Investigating

We are currently experiencing a IT Issue. Which means that we can't access any quotes, invoices or book any appointment.

We expect to have this issue fixed by 12:00AM today. We apologise for any inconvenience this may have caused you.

You can check the status of our systems 24/7 at: www.JJCleaningServices.uk/service-status

If you experience any issues with your account please reach out at: Support@JJCleaningServices.freshdesk.com

Kind Regards,

JJ Cleaning Services
IT Support Team

Posted Jun 12, 2025 - 01:45 UTC

This incident affected: Accounts & Finance Systeam.